PPVS Complete Facilities Management
Home > Facilities Management Services > Reactive >
Blocked or failing drainage stops a commercial site trading fast, and the fix has to be quick and accountable. PPVS keeps commercial drainage clear and flowing across the UK – drain cleaning, unblocking, CCTV surveys and repairs – with flood damage response when it’s needed. With 3,000+ commercial sites and national rapid-response cover, we give multi-site operators reliable drainage on one contract.
We deliver commercial drainage nationwide through employed teams and vetted partners, with rapid-response cover from a single site to a national estate. Rather than a different local operator at each location, you get one drainage contract, consistent response times and reporting, and a single point of contact – the same standard of service wherever your sites are.
Our commercial drain cleaning keeps systems flowing before they fail – scheduled cleaning to clear grease, silt and build-up, plus reactive cleaning when flow slows. Delivered as planned drainage maintenance, it reduces the emergency blockages that shut sites down and protects kitchens, car parks and welfare facilities from backups and odours.
When a drain blocks, we clear it fast. Our teams provide rapid blocked-drain clearance and high-pressure water jetting, available 24/7, to get sites trading again quickly. Whether it’s a single stubborn blockage or a recurring problem, we clear the cause, not just the symptom, and can survey afterwards to confirm the line is sound.
Fill out the form for general inquiries or contact our team directly by calling the office directly using the numbers below.
A CCTV drain survey shows exactly what’s happening underground. We carry out condition surveys, pre-purchase and adoption surveys, and post-blockage checks, with clear reports and recommendations. It takes the guesswork out of drainage – pinpointing blockages, damage or misconnections – so any repair is targeted and evidenced rather than exploratory.
When a drain is damaged, we repair it with minimal disruption – patch repairs and no-dig relining that avoid excavation where possible. And when water gets in, our flood damage response and restoration limits the impact and gets the site back to normal. These support the core drainage service rather than leading it.
Reactive jobs, CCTV survey reports and their recommendations, and SLA performance all sit on our CAFM platform. You get a clear record of what was done and what’s recommended next, full visibility of activity and spend across the estate, and the survey evidence to plan repairs before they become emergencies.
Across a portfolio, drainage problems don’t wait, so consistent rapid response matters. PPVS provides national cover on one contract, with consistent SLAs, reporting and a single helpdesk, resourced regionally for speed. No site is left waiting on a local operator, and you manage one relationship rather than dozens.
We are experienced in providing a wide range of services from FM to construction for domestic, industrial and commercial sectors.
We understand that our customers are at the heart of everything we do, and we are dedicated to providing a service that meets their needs. We work closely with our clients to ensure that they’re happy with the results we deliver, and we’re always looking for ways to improve our service. We believe that communication is key, and we will always keep you updated on the progress of your project.
Our Operations & Helpdesk team deliver 24/7 FM support, coordinating planned and reactive works across your entire portfolio. Every job is managed by dedicated Project, Contract and Account Managers to keep workflows smooth, compliant and under control.
Daily reporting gives you full visibility over spend, outstanding works, security issues and upcoming opportunities, reducing unnecessary call-outs and protecting budgets.
Our CAFM platform centralises all activity, tracks SLA performance and generates the reports your teams rely on. Clients can log in at any time through the portal to monitor works, review updates and stay fully informed.
For general enquiries please fill out the form and our team will be back in touch. Or give us a call or email using the details below.
It depends on the site and what goes down the drains – kitchens and high-use sites need more frequent cleaning than low-use offices. We set a schedule around each site to prevent blockages rather than react to them.
A CCTV drain survey uses a camera to inspect the inside of a drainage system, pinpointing blockages, damage or misconnections. It produces a report and recommendations, so repairs are targeted rather than exploratory.
We provide rapid, 24/7 response for blocked drains, with attendance times agreed in your SLA, to get sites back to normal as fast as possible.
Generally the property owner or occupier is responsible for private drains within the boundary, while lateral drains and public sewers fall to the water company. We help you maintain the drainage you’re responsible for and identify where responsibility sits.
Yes. Alongside drainage services we provide flood damage response and restoration, limiting the impact and getting your site operational again.