PPVS Complete Facilities Management

Get in touch: Peterborough: +44 1733 244414 London: +44 20 4538 0835 Email: info@ppvs-fm.com

Commercial Facilities Management Services

Total Commercial FM for growing UK & International brands

We provide facilities management for commercial buildings, delivering reliable maintenance, compliance support, and consistent performance across offices and property portfolios.

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Commercial Sites In The UK
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Valued Clients
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Operations Helpdesk Support
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Years’ Maintenance Experience
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How PPVS Can Help

We support offices, storage facilities, manufacturing spaces, and multi-site commercial estates across the UK, combining proactive maintenance with clear reporting and accountable service delivery. As a partner trusted to manage over 3,000 sites nationwide, we provide the scale, supply chain, and expertise to keep every site compliant, running smoothly, and aligned with business goals – without constant oversight from your teams.

Commercial buildings rely on consistency, not crossed fingers.

Missed visits, poor workmanship, and unreliable contractors create ongoing disruption for staff, tenants, and visitors. What starts as minor maintenance quickly becomes repeated callouts, complaints, and loss of confidence in service providers.

PPVS delivers reliable, repeatable service through structured processes, clear SLAs, and experienced engineers who understand commercial environments. With the scale to support growing estates and the care of a family run business, we provide dependable support that keeps buildings running smoothly.

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Unexpected maintenance costs make long term planning difficult.

Reactive repairs, fragmented suppliers, and unclear scopes of work lead to budget overruns and constant financial surprises. For commercial portfolios, this lack of predictability creates pressure on both operational and finance teams.

PPVS focuses on cost control through planned maintenance strategies, transparent pricing, and clear reporting. By reducing reactive callouts and identifying issues early, we help clients move from unpredictable spend to controlled, long term maintenance planning.

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Compliance should not be a constant worry.

Managing statutory inspections, safety documentation, and audit readiness across multiple sites is complex, especially when responsibility is spread across several contractors. Gaps in records or missed inspections expose organisations to risk.

PPVS provides a structured, compliant approach to commercial facilities management. With robust processes, experienced teams, and clear documentation, we help clients meet legal obligations confidently while reducing risk and administrative burden.

Too many suppliers create too many problems.

Coordinating different contractors for building fabric, reactive works, and planned maintenance increases complexity and accountability gaps. It also consumes valuable time for facilities and property teams.

PPVS acts as a single, accountable partner, managing multiple service lines under one contract. This simplifies communication, improves consistency, and allows commercial teams to focus on performance and strategy rather than day to day contractor management.

Without clear data, decision making becomes reactive.

Limited visibility over job status, response times, and contractor performance makes it difficult to measure value or improve outcomes across a commercial estate.

PPVS provides full visibility through structured CAFM reporting, giving facilities and operations teams clear insight into performance, costs, and trends. Managing over 3000 sites, we use data to support better decisions, improved efficiency, and long term operational control.

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Your FM partner needs to grow with your business.

Many providers struggle to scale when portfolios expand, leading to inconsistent service and stretched resources.

PPVS is built to support growth. With a strong national supply network, experienced mobilisation, and a partnership led approach, we adapt as estates evolve. Clients benefit from a stable, long term relationship with a provider that delivers today and supports future expansion.

We're fully accredited

Below are some of our group accreditations.

Achilles Silver Plus accredited contractor

ISO 9001:2015 quality management certified

NICEIC approved electrical contractor

Constructionline certified contractor

IWFM professional member

SafeContractor health & safety approved

Sustainability built into every part of our service

ESG-ready facilities management for modern operations

We help you meet ESG targets, reduce environmental impact, and deliver compliant, efficient, and fully traceable FM across every site.

ESG Led Smart FM Delivery

We align smart FM initiatives with ESG goals, supporting reporting frameworks like GRESB and CDP through measurable energy and performance data.

Sustainable, Full Scope FM Model

From hard FM to soft FM, our full service model combines sustainable procurement, BREEAM-compliant products, compliance, and transparent reporting to support responsible operations.

Strong Investment & ROI Case

Smart FM delivers fast payback, operational continuity, improved satisfaction, and clear performance advantages over traditional maintenance and management approaches.

Meet the Executive Team

Richard Joyce

Managing Director

Richard founded PPVS in 2015 as a family-run business serving local clients across the East of England. Under his leadership, the company has grown into a national facilities services provider supporting over 3,000 commercial sites, with a continued focus on quality and a clear strategy to expand services across Europe.

Louis Joyce

Director

Louis represents the second generation of leadership at PPVS, working closely with his father Richard to drive the business forward. As Director, he supports UK and European expansion, helping scale operations while maintaining the high service standards and family values that define PPVS.

Join our team

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Reactive Operations Process

We follow a uniform reactive operations process to ensure all new works are handled correctly and as efficiently as possible.

Reactive Process Flow

Total Commercial Facilities Management Services

Hard Commercial Facilities Management

Hard FM services are often required by law, to ensure the safety of employees and customers. It refers to the physical materials of a building which cannot be removed. PPVS provide a range of hard facilities management services for clients across the United Kingdom in verticals such as the commercial, retail and leisure sector.

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Soft Commercial Facilities Management

Soft FM services, under human management, enhance workplace ambience, fostering a more enjoyable environment for all occupants. These variable services play a crucial role in improving the overall quality of the workspace, contributing to a positive and productive atmosphere.

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Planned Commercial Facilities Management

Planned maintenance is carrying out repairs with the aim of ensuring that an asset does not fail. Planned maintenance refers to any maintenance activity that is planned, documented, and scheduled.

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Reactive Commercial Facilities Management

Reactive maintenance are repairs that are carried out after equipment has already become faulty. Reactive facilities management and maintenance focuses on repairing the equipment to operating conditions.

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Commercial Facilities Management for a Range of Properties

We have long term experience managing a range of commercial environments. We have highlighted some examples below. Please note that we are also happy to manage domestic environments if you’re interested in domestic facilities management.

Facilities Management for Offices

Office spaces need to be maintained to the highest standards in order to create a productive and safe environment for your employees. We can take care of all elements of office facilities management, ranging from routine work, such as cleaning services and PAT testing to ad-hoc work, including responsive plumbing and electrical services.

Facilities Management for Retail

When you run a retail facility, you not only need to consider the wellbeing of your staff, but you need to make sure that the space is suitable for members of the public too. We can manage this, ensuring that all appliances within the facility, such as HVAC, are up and running to gritting your carpark and walkways during the winter to ensure safe access to your building for all.

Facilities Management for Restraunts

Restaurants require niche management, as not only are you taking care of your staff and customers, but you are dealing with food, fire, heat and other risky elements in the process. Again, we offer a comprehensive service to cover all aspects of property management in this area.

Facilities Management for Entertainment

Running an entertainment facility can be hard work. You tend to experience more mess, wear and tear than other premises, as people are more engaged in this space. Whether that’s spilled drinks and popcorn in a cinema or children’s ballpits. We can offer entertainment facilities management to meet all of your needs.

Commercial Facilities Management That Protects Performance, Compliance and Budgets

Tailored delivery across commercial estates
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We shape maintenance around building use, occupancy patterns and compliance requirements so every site performs efficiently without unnecessary downtime or disruption.

One provider across multiple locations
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Commercial clients can consolidate planned and reactive maintenance, building fabric works and compliance management with a single accountable partner rather than juggling multiple contractors and service standards.

Clear visibility and controlled costs
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Through our CAFM platform, every task, inspection and spend category is recorded in one place, helping commercial teams control budgets and understand exactly where money is being allocated across their estate.

Proactive maintenance that prevents disruption
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We prioritise preventative works that protect assets, reduce emergency call outs and keep buildings safe and compliant, helping commercial organisations avoid sudden repair costs and operational interruptions.

Capability that scales as you grow
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As a family-run provider with national reach, we support commercial businesses as they expand from a handful of locations to large multi-site networks. Our supply chain, engineering teams and national coordination are built to scale.

A partner focused on long-term performance
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PPVS is trusted to manage over 3,000 sites in the UK. We bring personal accountability together with enterprise capability, helping commercial clients achieve reliable building performance without unnecessary complexity.

Why Facilities Management is Important for Commercial Properties

Ensure Compliance

The vast majority of businesses now have to comply with a range of rules and laws concerning their operations and facilities. This is often for the sake of health, safety and quality. Failing to comply to these stringent rules can result in negative consequences including fines and even legal action. Failure to comply often goes public too, resulting in a negative reputation for your business. Business facilities management can help to ensure compliance, reducing these concerns.

Ensures Health & Safety

As we briefly touched on above, health and safety is integral to any business’ operations and success. You owe it to your staff and other individuals who spend time within your commercial premises to maintain their health and safety at all times. Proper commercial facilities management can ensure that health and safety regulations are being maintained and that your commercial properties are up to standard.

Commercial Facilities Management for National Portfolios

Managing commercial estates at scale means balancing building performance, compliance requirements and cost control across multiple locations. PPVS supports national portfolios by providing a single FM partner responsible for planned maintenance, reactive support and building fabric works across every site. This centralised approach replaces fragmented supplier networks with consistent delivery, clear reporting and reliable nationwide coverage.

 

Our CAFM platform gives central property teams full visibility of maintenance activity, compliance status and spend across entire estates. By tracking asset condition and identifying trends, we plan proactive maintenance that reduces breakdowns, lowers lifecycle costs and keeps commercial environments operating efficiently. Our ESG commitment is built into every stage of service delivery, from reducing waste and energy usage through smarter maintenance planning to supporting clients’ sustainability reporting requirements.

 

For organisations managing offices, logistics hubs, storage facilities and mixed commercial portfolios, PPVS provides a scalable and accountable partner focused on performance, compliance, cost certainty and responsible building operation at national level.

Why Choose PPVS as your Commercial Facilities Management Company?

PPVS is a family-run FM provider, covering over 3,000 sites nationally, with our head office based in Peterborough, UK. We cover everything from planned, reactive, minor works and contracts/projects.

 

Our Operations help desk team cover all minor works, reactive and planned maintenance, whilst our Contracts / Projects team cover anything from office refurbishments, fire risk assessment remedial, dilapidation works and large site CDM projects.

 

We offer a 24/7 facilities help desk and client portal for full help desk support for clients with ticketing systems. We also have a sister company, The Waste Brokerage Company, covering all commercial waste solutions.

Get in touch to discuss your needs

Commercial Facility Maintenance

PPVS is a provider of professional facility maintenance services for commercial buildings. Our team of highly trained professionals takes the utmost care in all aspects of our work, from assessing the facility’s current state and developing a plan to meet all necessary needs, to accurately executing efficient solutions. With years of experience, we have a proven track record that proves why we are one of the top providers in the industry.

We offer comprehensive solutions that tackle all the needs of your building, from HVAC to electrical systems, plumbing and more. We not only provide preventative maintenance services but also offer emergency repair service if needed. With our reliable team of trained professionals, you can rest assured that we will take care of every aspect of your facility maintenance.

Key Compliance Areas Covered by Commercial Facilities Management

Commercial facilities management plays a central role in helping businesses meet their legal and regulatory responsibilities. One of the most critical areas is fire safety compliance, including fire risk assessments, alarm and emergency lighting testing, and ongoing maintenance of fire protection systems. FM also covers electrical safety, such as fixed wiring inspections and portable appliance testing, helping reduce the risk of faults and failures.

 

Another key area is water hygiene and legionella control, which involves risk assessments, temperature monitoring, and remedial actions to protect building users. Health and safety compliance is fundamental, supporting safe access, clear walkways, and the management of workplace risks in line with current regulations.

 

Commercial facilities management supports compliance around gas safety, lifting equipment inspections, and the general upkeep of building fabric to ensure premises remain safe and fit for use. Importantly, effective facilities management brings these responsibilities together under a coordinated approach, with planned schedules, clear documentation, and regular reporting.

 

By managing compliance proactively rather than reactively, facilities management helps reduce risk, avoid disruption, and provide reassurance that commercial buildings are being operated responsibly and in line with legal requirements.

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Operations Helpdesk with CAFM Reporting

Our Operations & Helpdesk team deliver 24/7 FM support, coordinating planned and reactive works across your entire portfolio. Every job is managed by dedicated Project, Contract and Account Managers to keep workflows smooth, compliant and under control.

 

Daily reporting gives you full visibility over spend, outstanding works, security issues and upcoming opportunities, reducing unnecessary call-outs and protecting budgets.

 

Our CAFM platform centralises all activity, tracks SLA performance and generates the reports your teams rely on. Clients can log in at any time through the portal to monitor works, review updates and stay fully informed.

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Commercial Facilities Management FAQs

What is commercial facilities management?

Commercial facilities management is the coordinated management of services, systems, and processes that keep commercial buildings safe, compliant, and fully operational. It supports day to day business activity by maintaining the built environment and ensuring assets perform efficiently.

What are the core components of commercial facilities management?

The core components of commercial facilities management include hard FM services such as mechanical, electrical, and building maintenance, soft FM services like cleaning and security, planned preventative maintenance, compliance management, and responsive repairs through a central helpdesk.

What are the key benefits of commercial facilities management?

The key benefits of commercial facilities management include improved building safety, legal compliance, reduced operational downtime, better cost control, longer asset life, and a more productive environment for employees and visitors.

How does commercial facilities management support compliance and risk management?

Commercial facilities management helps manage health and safety, statutory inspections, and regulatory requirements by scheduling checks, maintaining records, and addressing issues before they become risks, reducing the likelihood of incidents, fines, or business disruption.

What types of businesses benefit from commercial facilities management?

Commercial facilities management supports offices, retail premises, mixed use developments, warehouses, and multi site estates by providing consistent service delivery, scalable solutions, and a single point of contact for managing building operations.

Get in touch to see how we can help with your Commercial Facilities Management.

For general enquiries please fill out the form and our team will be back in touch. Or give us a call or email using the details below.

Peterborough:
+44 1733 244414
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