PPVS Complete Facilities Management

Get in touch: Peterborough: +44 1733 244414 London: +44 20 4538 0835 Email: info@ppvs-fm.com

Case Study: Facilities Management Support for Joe & The Juice

Client: Joe & The Juice

Locations: UK Retail Locations

Service Offering: Comprehensive Facilities Support Services

Overview

Joe & The Juice is a fast paced international food and beverage brand operating high footfall retail locations across the UK. With busy trading environments and strong brand standards, maintaining safe, compliant, and fully operational sites is essential. For the past two years, PPVS has supported Joe & The Juice retail locations, working closely with Head Office Facilities Teams to deliver consistent national facilities management services.

In hospitality led retail environments, uptime and customer experience are critical. Stores must remain operational throughout extended trading hours, with minimal disruption to staff or customers. PPVS provides responsive and planned maintenance support to ensure each location maintains high standards of safety, presentation, and compliance.

The Role of Facilities Management in Hospitality Retail

Across multi site retail and hospitality operations, facilities management supports:

  • Operational Continuity: Reducing downtime to ensure stores remain open during busy trading hours.

 

  • Compliance & Safety: Managing fire safety, mechanical, electrical, and statutory compliance requirements.

 

  • Customer Experience: Maintaining clean, safe, and well presented environments aligned with brand standards.

 

  • Asset Protection: Extending the lifespan of building systems and equipment through planned maintenance.

 

PPVS delivers a wide range of facilities management services across Joe & The Juice UK retail estate, supporting both reactive requirements and planned programmes of work.

Our Facilities Support

Facilities Helpdesk & Reactive Maintenance
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PPVS provides responsive national support for ad hoc maintenance requirements, including:

 

  • General reactive maintenance and small works
  • Internal decoration, refurbishment, and replacement projects
  • Roofing and gutter maintenance and replacement
  • Civils, groundworks, plumbing, drainage, and electrical small works

Planned Preventative Maintenance (PPM)
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To maintain compliance and operational reliability, PPVS delivers scheduled maintenance services covering:

 

  • Mechanical and electrical servicing
  • HVAC and ventilation systems
  • Pumps and fire safety systems
  • Pest control and fire risk assessments

Project Scope & Delivery

PPVS has supported Joe & The Juice retail sites for the past two years, delivering national facilities management coverage aligned to the needs of a fast paced hospitality brand. Our objective has been to maintain high operational standards while ensuring stores remain fully functional during peak trading periods.

Works range from day to day reactive maintenance to scheduled mechanical and electrical servicing and compliance management. PPVS coordinates specialist contractors across multiple regions, ensuring works are delivered efficiently and within agreed timeframes. Where required, maintenance and project works are scheduled outside trading hours to minimise disruption. Through clear communication and proactive planning, PPVS ensures each site remains safe, compliant, and operational at all times.

Results & Impact

PPVS continues to support Joe & The Juice in maintaining high standards of safety, compliance, and operational performance across its UK retail estate. Our responsive and proactive approach ensures stores remain operational during busy trading hours, supporting both customer experience and brand standards.

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